A common customer complaint within the supply industry is poor customer service.
Following privatisation, the various industry participants needed to allow the competitive market to function such as your meter operator, data collector, data aggregator and your distribution network operator should all now be coordinated on your behalf by your chosen supplier.
Few customers are aware of how the utility market now operates, and suppliers are often poor at implementing industry procedures.
Our in-depth industry knowledge will save time and money when dealing with utility issues, as we will deal with the various industry participants on your behalf.